FAQ
What types of digital products do you offer?
We offer a wide range of digital products, including templates, stock images, and mockups. Our products are designed to meet the needs of creatives, entrepreneurs, and designers.
How can I purchase a digital product?
To purchase a digital product, simply add the desired item to your cart, proceed with secure payment, and you will receive a download link via email once the payment is confirmed.
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods. Available options will be presented at checkout.
When and how will I receive my product?
After completing your purchase, you will receive an email with a link to download your digital product immediately. If you do not receive the email, please check your spam folder.
Can I get a refund?
According to our refund policy, we do not offer refunds for digital products. Be sure to carefully read the product description and review the previews before making a purchase.
What should I do if I have trouble downloading?
If you experience any issues while downloading your product, feel free to contact us at Hello@mesdoucescreations.com. We will be happy to assist you in resolving the issue.
Can I use the digital products for commercial purposes?
The use of digital products for commercial purposes depends on the specific licensing terms of each product. Please refer to the "License" section on the product page for more details.
Can I share the digital products I purchase?
No, the digital products you purchase are for your personal use only and cannot be shared, distributed, or resold. Please respect the copyright and licensing terms.
Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases. For more information, please contact us at hello@mesdoucescreations.com with your project details and the quantity of products needed.
How can I contact customer service?
You can contact us through the contact form on the website or email us at hello@mesdoucescreations.com. We strive to respond to all inquiries within 24 hours.
How can I leave a review for a product?
After purchasing and using a product, you will receive an email asking you to leave a review. You can also leave a review directly on the product page on our website or on our Google page.Google or beside every product.
Are your files compatible with all design software?
Our files are generally compatible with major design software such as Photoshop, Canva, InDesign, and Adobe Illustrator. However, please check the product description for technical specifications and compatible software.
Download
Instant Download and Easy Access
As soon as your purchase is confirmed, you will receive a direct download link, giving you immediate access to your files. No waiting, no hassle! All elements are available with just one click, ready to be integrated into your creative projects.
Fast Download, Ready to Create!
Once downloaded, the files are yours, ready to be used to visualize, structure, and refine the artistic direction of your projects. Enjoy the simplicity of instant access and dive into your creative process without delay.
An Optimized User Experience
We have designed every step to ensure your experience is as seamless as possible. From fast downloads to the intuitive use of files, our priority is to provide you with a creative tool that integrates effortlessly into your projects and processes, without wasting time or adding complexity.